We went into the dealership with an idea in our heads of what we wanted for the price we wanted which we believed was reasonable and fair. Although there were a few hiccups we eventually got pretty close to what we wanted. The process was easy and stress free. Although no fault of the sales reps...the one thing that bothered us was Toyota advertises the remote start on the Sienna and it actually does not have a remote start. Unfortunately, we didn’t find this out until we got the van home. This was a key feature for us and thankfully the sales rep did the right thing and was able to make the situation right by adding it to the car after the fact.
I purchased a new Rav 4 and couldnt be happier! Not only did I get a great price, but the customer service was outstanding! Both Dave Goduti and Rich Macallister Jr, helped me through the process and within a few hours I was driving home. I recently brought it in for a 10,000 mile service and was very pleased by their service department. I highly recommend this dealership.
Ask for Eli, he is excellent and a great help.
I was in an unfortunate situation of being without a vehicle due to an accident. I wanted MY vehicle, not a new one. For 2 weeks, I was in and out of dealerships in the greater Hartford area.... none compared to Hartford Toyota. The salesman, Dwight was extremely knowledgeable and addressed how I was feeling “emotionally”about replacing my vehicle! That was what set him apart from all others!! From pthe moment I decided on the Highlander...I was treated extremely well by all involved in the transaction and never second guessed I was doing the right thing! I love my new Highlander and would HIGHLY recommend Hartford Toyota for a pleasant buying experience. If you are in the market... Hartford Toyota is the place to go!!!
From the beginning the employees treated my father and I with tremendous respect and hospitality. T.K. (our salesperson) was never too pushy and always respectful of what my decision. Purchased a used Tundra and, after a little haggling, drove home with an amazing deal. The dealership worked with me to make the purchase possible for me and so that I got a deal I couldn't walk away from. Toyota itself gets two thumbs up for me! They just won a customer! ...WL...
Five star experience doing business here at Hartford toyota! Leslie was fantastic salesman with immense knowledge of the vehicle. Entire staff was extremely friendly and made my experience outstanding! 5star highly recommend this dealership to everyone in need of a vehicle. John Y.
From calling in and getting my questions answered and setting appointment to buy my new rave4 Patricia Foxx was amazing. She answered all my questions, she was very professional and nice to deal with. And Ednei explained all the vehicle features to me upon delivery. Thank you Hartford Toyota for a great experience and price !!!
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